Terms of Service

Please read these terms carefully

Last updated: November 9, 2025

Welcome to Restory. These Terms of Service ("Terms") govern your access to and use of the Restory website (restrory.com), our cloud-based restaurant management platform, and all related services (collectively, the "Service"). The Service is owned and operated by Restory ("we," "us," or "our").

Please read these Terms carefully. By accessing or using our Service, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you may not use the Service.

1. Acceptance of Terms

By creating an account, clicking "I Agree," or by accessing or using the Service, you represent that you have read, understood, and agree to be bound by these Terms. If you are using the Service on behalf of a business (e.g., your restaurant), you represent that you have the authority to bind that business to these Terms.

2. Registration and Account Security

To use the Service, you must register for an account. You agree to:

  • Provide accurate, current, and complete information during registration
  • Maintain the security of your password and login credentials
  • Notify us immediately of any unauthorized use of your account

You must be at least 18 years old and legally capable of entering into a binding contract.

3. Free Trial

  • Restory may offer a 14-day free trial for new users
  • During the free trial, the Service is provided "as is" and without warranty
  • At the end of the free trial, you must enter valid payment details to continue

4. Fees, Payment, and Subscriptions

  • Subscriptions: Billed in advance (monthly or annually)
  • Automatic Renewal: Subscription renews unless cancelled
  • Price Changes: 30 days' notice will be provided
  • Taxes: Fees exclude applicable taxes (e.g., VAT)

5. Refund Policy

All subscription fees are non-refundable, except for our 14-day money-back guarantee for new subscribers. Please review our Refund Policy for more details.

6. Cancellation and Termination

You May Cancel: You can cancel your subscription at any time through your account settings or by contacting us. Your subscription will remain active until the end of your current billing period.

We May Terminate: We reserve the right to suspend or terminate your account if you violate these Terms or engage in fraudulent or illegal activity.

Effect of Termination: Upon termination, your access to the Service will cease, and your data may be deleted in accordance with our Data Retention Policy.

7. Data Ownership and Responsibility (GDPR)

Your Data: You retain all rights to the data you submit to the Service.

Your Responsibility (Data Controller): You are the Data Controller under GDPR and are solely responsible for:

  • The accuracy and legality of your data
  • Complying with all data protection laws
  • Having a lawful basis to process personal data

8. Use of the Service & Prohibited Conduct

You agree not to use the Service to:

  • Violate any applicable laws or regulations
  • Infringe on the intellectual property rights of others
  • Transmit harmful code, viruses, or malware
  • Attempt to gain unauthorized access to the Service or other users' accounts
  • Use the Service for any fraudulent or illegal purpose

9. Intellectual Property

The Service and all of its original content, features, and functionality are and will remain the exclusive property of Restory and its licensors. You may not copy, modify, distribute, sell, or lease any part of the Service without our prior written consent.

The Restory name, logo, and all related names, logos, product and service names, designs, and slogans are trademarks of Restory. You must not use such marks without our prior written permission.

10. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE". WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE.

11. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, RESTORY SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES.

OUR TOTAL LIABILITY SHALL NOT EXCEED THE SUBSCRIPTION FEES PAID BY YOU IN THE SIX (6) MONTHS PRIOR TO THE CLAIM.

12. Indemnification

You agree to indemnify, defend, and hold harmless Restory, its officers, directors, employees, and agents from any claims, liabilities, damages, losses, or expenses (including reasonable attorneys' fees) arising out of or in any way connected with your access to or use of the Service, your violation of these Terms, or your infringement of any intellectual property or other rights of any third party.

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Bangladesh.

14. Changes to Terms

We reserve the right to modify or replace these Terms at any time at our sole discretion. We will provide at least 30 days' notice of any material changes by posting a notice on our website or sending you an email.

By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the Service.

15. Contact Us

If you have any questions about these Terms:

Email: support@restrory.com

Address: 1/1 NS Road, Block A, Banasree, Dhaka - 1219, Bangladesh